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    <description>Field notes on building software, designing interfaces, and shipping work that measures up.</description>
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    <lastBuildDate>Fri, 07 Aug 2026 08:55:59 GMT</lastBuildDate>
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      <title>What we learned putting HR and CRM in one system</title>
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      <pubDate>Sat, 02 May 2026 00:00:00 GMT</pubDate>
      <category>Quantum</category>
      <description>Salespeople and staff are the same kind of record. Keeping them apart cost our users a day a month, every month.</description>
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      <title>A booking flow that works on a phone in a waiting room</title>
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      <pubDate>Sat, 14 Mar 2026 00:00:00 GMT</pubDate>
      <category>Clinics</category>
      <description>The patient is standing up, one-handed, on bad reception, at 9pm. Design for that person and everyone else is covered.</description>
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      <title>We cut a 6-second load to 1.1 seconds</title>
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      <pubDate>Tue, 27 Jan 2026 00:00:00 GMT</pubDate>
      <category>Development</category>
      <description>No rewrite, no new framework. Most of it was images nobody had looked at since launch.</description>
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      <title>Why a restaurant POS should never lose a ticket</title>
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      <pubDate>Sun, 09 Nov 2025 00:00:00 GMT</pubDate>
      <category>Quantum</category>
      <description>A dropped connection is a normal condition in a kitchen. Treating it as an error is how tickets disappear.</description>
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      <title>Motion that explains itself</title>
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      <pubDate>Thu, 21 Aug 2025 00:00:00 GMT</pubDate>
      <category>Interface</category>
      <description>Animation is not decoration. It is the sentence that connects the screen you left to the screen you are on.</description>
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      <title>Notes on shipping a rebrand in three weeks</title>
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      <pubDate>Tue, 03 Jun 2025 00:00:00 GMT</pubDate>
      <category>Agency</category>
      <description>Short timelines do not remove decisions. They remove the meetings in which decisions are avoided.</description>
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