A busy kitchen is a real-time system with no tolerance for lost state. A ticket that disappears is a table that waits, and a table that waits is a review.
The problem
Most venues bolt a delivery tablet onto a point of sale that never expected it. The kitchen reads two screens, the floor reads a third, and nothing agrees about what was ordered or when.
Our approach
One ticket, from the moment it is taken to the moment it leaves the pass. The floor, the kitchen display, and the delivery queue are three views of the same record, updating together.
What it does
Point of sale
Fast order entry built for one hand and a busy room.
Kitchen display
Course timing, station routing, and a ticket that cannot be lost.
Delivery
Dispatch and status in the same queue as the dining room.
Offline first
Service continues when the connection does not.